Issues with Sectionals not showing - iFly GPS for Android

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HomeHomeDiscussionsDiscussionsiFly GPS for An...iFly GPS for An...Issues with Sectionals not showingIssues with Sectionals not showing
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1/3/2020 9:13 AM
 

With the newest update as well as the last few Beta versions I am having an issue where after I install the software and then do the Database update I can see my position, can see things like terrain, airspaces, fuel prices, metar, radar, etc... but alas the Sectionals do now show, everything is jsut whited out, MOAS are grey and restricted is orange.   

IFLY version 11.0.57

Phone is Galaxy Note 8

Android version 7.1.1

Previous non beta version was working perfectly, and before when the Beta was not working I would just reload the previous version.   Now, I appear to be unable to load that previous version it comes up with the message App not installed, the package appears to be corrupt.   I may have to uninstall the new version first possibly....

 
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1/9/2020 11:37 AM
 

Hi Bryan,

Sorry for the delay replying.  If you are still having this issue, can you contact our support team?  We'll need to get screen shots and bug reports if possible.

Thanks,

Walter


Walter Boyd
President, Adventure Pilot
 
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1/16/2020 10:18 PM
 

Yeah, still having it even with the newest release that just came out.   Have some screenshots, where should I send them.   It sucks that every time an update comes out, I install it, do an hour of downloading all the maps again since it makes me only to have to delete it all, find the old version, and load all the maps again for an hour.  I was hoping the new one that just came out would somehow resolve this issue :(

 

 
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1/17/2020 8:44 AM
 
Bryan Herter wrote:

Yeah, still having it even with the newest release that just came out.   Have some screenshots, where should I send them.   It sucks that every time an update comes out, I install it, do an hour of downloading all the maps again since it makes me only to have to delete it all, find the old version, and load all the maps again for an hour.  I was hoping the new one that just came out would somehow resolve this issue :(

 

Bryan, I am truly sorry about this.  We fixed other issues, but apparently not the issue you are experiencing here.   I don't think this issue is widespread or we'd be getting more reports.  Nonetheless, chances are that you are not alone in experiencing this, and we are going to try and fix it.

Since we are currently unable to reproduce this bug here, can you please reinstall version 11.0.63, and reproduce this bug, then restart iFly, and do "Menu => About => Send Bug Report => Default Log" so that we can see.   In the email body, please tell us the symptom (what you saw), just to make sure we connect that bug report this this forum thread.

You can email screenshots to "log@adventurepilot.com".


Brian Knox, Sr Software Engineer
 
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1/18/2020 11:01 AM
 

Found a fix you can share with others.   It must have been something with android 7.1

I updated last night and as soon as I got to 8.0 it worked.    Continued on to 9.0 and it works good with it as well. 

Not sure why the old version worked and the new didn't,  but android updates fixed the issue. 

 
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