Your 214-585-0444 phone is down  

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8/16/2019 12:59 PM
 
Steevo
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Joined: 8/16/2019
Posts: 1

I am looking at your products, and I called your  214-585-0444 support phone number. 

The call did not go through.  It fails to ring.
I tried several times. Do you know your phones are down? 
 
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8/16/2019 1:09 PM
 
RonaldWanders
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Joined: 4/24/2019
Posts: 44

For what it's worth. I tried from the other side of the Atlantic, doesn't work either...
 
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8/16/2019 3:59 PM
 
Cobra
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Joined: 4/20/2011
Posts: 2602

Try again.  It's working for me. 

FWIW, when I dialed, there was no phone ringing; the call immediately went through to a robotic phone tree, where you could enter an extension or select from a menu of options to get to the proper support folks (sales vs. technical support).
 
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8/24/2019 1:11 PM
 
Jim
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Joined: 7/22/2015
Posts: 23

Another update on the PingEFB erroneous target a/c altitudes.  I received my brother's PingEFB and it does exactly what mind does regarding wrong altitudes. I am right next to KMSP and taxing aircraft are showing 1682' and the field elevation is 840'.  So is it the Ping or is it iFly?  
 
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8/24/2019 2:20 PM
 
Cobra
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Joined: 4/20/2011
Posts: 2602

I think you may have mistakenly replied to the wrong message thread...
 
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