Why doesn't subscription credit days left? - iFly Owners Q&A

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HomeHomeDiscussionsDiscussionsiFly Owners Q&AiFly Owners Q&AWhy doesnWhy doesn't subscription credit days left?
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9/6/2011 7:40 PM
 
I just updated my VFR/IFR subscription so the update page now says:
You have 365 days remaining in your Data Subscription.

BUT - I had a few more days before I needed to order the new update. What happened to the days that I had from the last subscription? Do I have to wait until the subscription runs out? Seems like 365 days should have been added to my old subscription.

S. Morgan
 
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9/6/2011 10:06 PM
 

S.,

No worries, we get these fixed. Our online store is somewhat limited: It is not aware of how many days remain on your subscription. So we manually correct these; A few times per week Patty will go through all the subscriptions that we're purchased and if there was any overlap she adds it to the end of the new subscription. Someday I may pony up the $ to customize the store to our purpose...but for now the impact it pretty minor, it only takes a few seconds per subscription to fix.

Thanks,
Walter


Walter Boyd
President, Adventure Pilot
 
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9/7/2011 8:16 PM
 
THANKS - I'll know better next time. Not a big deal now that I know.

S. Morgan
 
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