System lockup - iFly Owners Q&A - iFly EFB

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HomeHomeDiscussionsDiscussionsiFly Owners Q&AiFly Owners Q&ASystem lockupSystem lockup
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7/23/2011 12:48 PM
 

I was flight planning adding points & checking on airport information. Twice while on airport info the system locked up & had to be restarted.

This was while pluged into AC. on the ground. Anyone had this problem?

Had the unit a little over a month. latest version.

Have not had a problem in the air.

Mike D.

 
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7/24/2011 7:42 AM
 

Mike,

A rare / random lock up is not impossible, but this should be a rare occurance. A reboot should always clear the problem. If you had two lock-ups in back to back short sessions this might indicate a problem. We had an a few months ago with the low-enroute charts causing a memory leak that would eventually lead to a lock up, if you have an old set of charts and you were panning around in this mode, this could explain it. Otherwise if you see this again I suggest you contact our support department for a diagnosis.

Also, I'm moving this thread to the iFly Owners forum.

Thanks,
Walter


Walter Boyd
President, Adventure Pilot
 
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7/24/2011 8:08 AM
 

This sounds like what I was doing. I have now updated the charts for that area. I will see if it happens again.

Thanks for the quick reply. Don't you ever sleep?

Mike

 
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